Terms of Service

Last updated: July 23, 2026

Welcome to 輝夜兎.

These Terms of Service (“Terms”) govern your access to and use of our website, online store, products, and related services. By visiting our website, placing an order, creating an account, or otherwise using our services, you agree to these Terms and our other published policies.

Please do not use our website or place an order if you do not agree to these Terms.

1. Eligibility and Store Use

You must be legally capable of entering into a binding purchase agreement in your country or region.

If any product or content is subject to an age restriction, you confirm that you meet the applicable legal age requirement.

You are responsible for ensuring that all information submitted to us is accurate, complete, and current.

You may not use our website or services for fraudulent, unlawful, abusive, or unauthorized purposes.

2. Products and Product Information

We make reasonable efforts to display product descriptions, images, fabrics, sizes, designs, colors, prices, and availability accurately.

However:

• Colors may vary because of screen settings, lighting, fabric texture, and printing methods
• Measurements may vary by approximately 1–3 cm
• Minor differences may occur in printing position, cropping, stitching, seams, or production batches
• Product packaging may vary without affecting the product itself

Such reasonable differences are not considered defects when they fall within the tolerances disclosed on the product page and do not materially affect normal use.

You are responsible for reviewing the selected character, design, version, fabric, size, quantity, and other options before completing your purchase.

3. Orders and Acceptance

Submitting an order is an offer to purchase. An order is not finally accepted until payment has been successfully processed and we confirm or begin fulfilling the order.

We reserve the right, to the extent permitted by law, to refuse, limit, suspend, or cancel an order for reasons including:

• Incorrect product information or pricing
• Suspected fraud or unauthorized payment
• Inventory or production limitations
• Shipping restrictions
• Incomplete or inaccurate customer information
• Abuse of promotions, returns, refunds, or payment disputes
• Legal, regulatory, intellectual-property, or security concerns
• Technical or supplier errors

If we cancel an order after receiving payment, we will refund the eligible amount to the original payment method.

4. Prices and Payments

Prices may change without notice. The price charged will normally be the price displayed at checkout when the order is placed.

Unless otherwise stated, prices may exclude import duties, customs charges, taxes, brokerage fees, or other charges imposed by the destination country.

You agree to provide valid and authorized payment information.

If a payment is reversed, rejected, disputed, or suspected of fraud, we may suspend fulfillment, cancel the order, restrict the account, or request additional verification.

5. Order Changes and Cancellations

Orders may enter preparation, printing, production, or fulfillment shortly after being placed.

Requests to change or cancel an order are not guaranteed.

Once production, customization, printing, or shipping has begun, we may be unable to change or cancel the order.

Customers should contact us immediately regarding changes to:

• Shipping address
• Design or version
• Fabric or size
• Quantity
• Other order information

Any mandatory cancellation or withdrawal right available under applicable law remains unaffected.

6. Customized and Customer-Provided Content

For products made using customer-provided images, text, names, designs, measurements, or instructions, you confirm that:

• You have the right to provide and use the submitted material
• The material does not violate applicable law or third-party rights
• The material is not fraudulent, defamatory, threatening, or otherwise prohibited

We may refuse content that we reasonably believe creates legal, safety, payment, production, or intellectual-property risks.

You are responsible for checking spelling, measurements, positioning, and other custom details before approving or submitting the order.

Customized or clearly personalized products may not be eligible for cancellation or return where permitted by applicable law.

7. Shipping and Delivery

Processing and delivery estimates are not guaranteed delivery dates.

Shipping may be affected by:

• Production schedules
• Carrier delays
• Customs inspections
• Weather
• Public holidays
• Incorrect addresses
• Remote destinations
• Import restrictions
• Events outside our reasonable control

Customers are responsible for providing a complete and accurate delivery address and responding to carriers or customs authorities when required.

Import duties, taxes, brokerage charges, and customs fees are generally the customer’s responsibility unless stated otherwise.

Refused, unclaimed, or undeliverable packages may be subject to additional shipping, return, customs, or handling costs, where permitted by law.

8. Returns and Refunds

Returns, exchanges, cancellations, and refunds are governed by our Return and Refund Policy, which forms part of these Terms.

You must obtain authorization before returning an item.

Do not send products to the address shown on the original parcel unless we specifically authorize that address.

Unauthorized returns, late returns, used products, or items sent to an incorrect address may be refused or may not qualify for a refund, subject to applicable law.

9. Accounts and Security

You are responsible for maintaining the confidentiality of your account, password, email account, and device access.

You are responsible for activity performed through your account unless the activity resulted from circumstances for which we are legally responsible.

We may suspend or terminate an account where we reasonably suspect:

• Fraud
• Unauthorized access
• Payment abuse
• False claims
• Repeated policy violations
• Threatening or abusive conduct
• Other misuse of our services

10. Intellectual Property

Unless otherwise stated, the website structure, store branding, written content, graphics, layout, and original materials provided by us are owned by or licensed to 輝夜兎.

You may not copy, reproduce, distribute, sell, modify, scrape, republish, or commercially exploit our website content without written permission.

Third-party character names, trademarks, artwork, brands, and other intellectual property remain the property of their respective owners.

No use of third-party names or materials on our website should be interpreted as transferring ownership to us or to the customer.

11. Prohibited Conduct

You may not:

• Use the website for unlawful or fraudulent purposes
• Submit false payment, identity, shipping, or claim information
• Attempt to interfere with website security or operation
• Upload malware or harmful code
• Scrape or copy store data without authorization
• Impersonate another person
• Submit false reviews or evidence
• Abuse returns, refunds, promotions, or chargebacks
• Resell customized content in violation of applicable rights
• Harass or threaten staff, customers, or service providers

We may restrict access or cancel transactions involving prohibited conduct.

12. Third-Party Services

Our store may use or link to services operated by Shopify, payment providers, carriers, social-media platforms, applications, and other third parties.

We do not control independent third-party websites or services and are not responsible for their content, availability, security, policies, or actions, except where applicable law provides otherwise.

Your use of third-party services may be subject to their own terms and policies.

13. Disclaimer of Warranties

To the fullest extent permitted by law, the website and services are provided on an “as available” basis.

We do not guarantee that:

• The website will always be uninterrupted or error-free
• Every product will remain available
• Delivery estimates will always be achieved
• Minor production or display variations will not occur
• Third-party services will always function without interruption

Nothing in these Terms excludes warranties, guarantees, or consumer rights that cannot legally be excluded.

14. Limitation of Liability

To the fullest extent permitted by law, we will not be liable for indirect, incidental, special, punitive, or consequential losses arising from the use of the website, delayed delivery, third-party services, lost profits, or loss of data.

Where liability cannot be excluded, our total liability relating to a particular order will generally not exceed the amount paid for that order, except where applicable law requires otherwise.

These limitations do not apply to liability that cannot legally be limited or excluded.

15. Indemnification

To the extent permitted by law, you agree to be responsible for losses, claims, or reasonable costs caused by:

• Your unlawful use of the website
• Your violation of these Terms
• Fraudulent or abusive conduct
• Content or materials submitted by you
• Your infringement of third-party rights

This section does not apply where the loss was caused by our own unlawful conduct or where applicable law prohibits the obligation.

16. Errors and Corrections

We may correct typographical errors, pricing errors, inaccurate descriptions, availability information, or other mistakes at any time.

If an error materially affects an order already placed, we may contact you to confirm the corrected information or cancel and refund the affected order.

17. Changes to These Terms

We may update these Terms to reflect changes in our business, services, technology, suppliers, or legal obligations.

The updated Terms will be posted on this page with a revised “Last updated” date.

Changes will apply prospectively unless applicable law permits otherwise.

18. Severability and No Waiver

If any provision of these Terms is found invalid or unenforceable, the remaining provisions will continue to apply.

Our failure to enforce a provision immediately does not waive our right to enforce it later.

19. Governing Law and Consumer Rights

These Terms are governed by the laws applicable to the store operator and the relevant transaction, without excluding any mandatory consumer protection available in the customer’s country or region.

Nothing in these Terms limits rights that cannot legally be waived.

20. Contact Information

For questions regarding these Terms, products, orders, shipping, returns, or refunds, contact:

Store Name: 輝夜兎
Email: wulihong0420@outlook.com

For order-related inquiries, include your order number and the email address used to place the order.